Policy concerning program fees, refunds, and cancellation

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Fees: All fees are final unless stated by GE Family Services. Also, all fees are to be paid at the time of registration for the events (i.e., workshops, trainings, lectures).

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Refunds: All payments are final, meaning no refunds. See “cancellation” for caveat.

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Cancellation: A) If GE Family Services cancels an event (i.e., workshop, training, or lecture) that has been pre-paid by an attendee, a refund will be provided within two (2) weeks of the set date of the event. B) If a rain-date has been set as a result of the cancellation, pre-paid attendees may use admittance for that event or any other future equal costing event of their choice.

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Policy concerning the review and resolution of attendee/participant complaints and disputes related to programs

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Problems encountered with any aspect of a GE Family Services workshop, training, or lecture can be emailed to Mary Elkins, LPC, CDC I at mary.elkins@gefamilyservices.org.

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**We look forward to working with you to resolve all issues that arise to the best of our ability.

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